ELITE GAMING CARES ABOUT YOUR PRIVACY

Welcome to ELITE GAMING! This document ("Privacy Policy") outlines how we handle your personal information when you use our services (the "Service").

Business Information

ELITE GAMING
2 S Clinton St,
Syracuse, NY 13202
Bot Owner contact email: tom@elitegaming.gg

 

“This website” (if applicable) refers to:

• This website, including its subdomains and any other website through which we make our Service available;
• Applications for mobile, tablet, and other smart device systems;
• The Application Program Interfaces (API);
• The Service.

This Privacy Policy also incorporates any relevant Terms of Service (the “Terms of Service”) and Cancellation Policy (if any) between ELITE GAMING (“we,” “us,” or “our”) and you (“you” or “your”). We recommend you also review our Terms of Service and any Cancellation Policies.

By accessing our website(s) and/or interacting with our Discord bot (the “Bot”) or related service platforms (collectively, the “Service”), you explicitly consent to the practices described in this Privacy Policy.

THE INFORMATION WE COLLECT

1. Information You Provide to Us

• Order/Transaction Data: If you order services or goods from us, we may collect information necessary to complete the transaction (e.g., name, address, phone number, billing info, credit card details). Payment gateways (e.g., Discord, Stripe) process your information, and we recommend reviewing their privacy policies.
• Feedback or Email Inquiries: If you contact us via email or other channels, we collect your name, email address, and any content included in your message to respond appropriately.
• Other Points of Collection: We may collect personal information wherever it is clear we are doing so to provide our Service.

2. Information Collected via Technology

• Account & Profile Data: When you create an account or interact with our Service (e.g., via Discord), we may collect profile photo, username, user ID, location, email address, guild/server information, and the country/state in which you reside.
• Website Usage: Our website (if used) automatically tracks browser type, device type, operating system, IP address, domain name, referring pages, and date/time stamps. We use this to analyze trends, administer the site, and improve our Service.
• Discord Bot Usage: By adding or interacting with our Bot in a Discord server ("guild"), you consent to the collection of certain information needed to operate features of the Bot. For instance, we may store:
  • Guild details (e.g., guild name, ID, member count, owner, invite link, logo, join date, configurations, and statistics)
  • User details (e.g., username, user ID, timestamps) when interacting with the Bot.
  • Additional usage metrics to improve the Bot and develop new features.

3. Cookies

Like many online services, we may use “Cookies” (small pieces of data stored on your device) to personalize and improve your experience. We may use session cookies (expire once you close your browser) and persistent cookies (stay until deleted). You can control or disable cookies in your browser settings, but some features of the Service may not function properly.

4. Pixel Tags

We may use “Pixel Tags” (clear GIFs or web beacons) to track user behavior on our website or in emails we send. Pixel Tags help us understand engagement, such as whether an email was opened, and allow us to tailor communications.

5. Collection of Data in Connection with Advertising

We may use third parties to serve ads on our website or Service. These third parties may automatically collect information about your visits via Cookies or Pixel Tags to deliver targeted advertising. We are not responsible for these third-party ads or their data practices, and we encourage you to check the relevant privacy policies.

6. Third-Party Analytics

We may use third-party analytics providers (e.g., Google Analytics) to collect information about how you use our Service. These analytics providers use cookies or similar technologies to help us understand usage patterns, so we can improve our offerings.

7. Referral Affiliates

If you arrive at our Service through a link on another website (an affiliate), certain information (like your IP address, referring website) may be shared with us via Cookies or Pixel Tags.

DATA SHARING

• With Third Parties: We may share your data with service providers or partners who help us deliver and improve our Services. These providers are contractually bound to handle your data securely.
• With Organizers: If we facilitate tournament sign-ups or announcements, certain participant data may be shared with event organizers to manage their tournaments.
• Legal Requirements: We may disclose your information if required by law, court order, or in response to legitimate legal requests. We may also disclose your information to protect our rights, safety, or property, or that of others.
• Aggregated or Anonymized Data: We reserve the right to share aggregated or anonymized information that can’t reasonably identify you, e.g., user statistics.
• Business Transfers: If ELITE GAMING undergoes a merger, acquisition, bankruptcy, reorganization, or transfer of assets, user information may be part of the transferred assets.

YOUR RIGHTS

Depending on your jurisdiction, you may have rights over your personal data, including the right to access, rectify, delete, restrict processing, or object to certain processing activities. You may also have the right to data portability, allowing you to request a copy of your data in a machine-readable format.

• Requests: To exercise these rights (if applicable), please contact us at tom@elitegaming.gg. We may require you to verify your identity before acting on such a request.
• EU Residents: If you are located in the European Union, the GDPR grants additional rights. We will make reasonable efforts to comply with such requests in a timely manner.

DATA RETENTION, REQUEST & DELETION

We generally retain your personal data as long as necessary to fulfill the purposes outlined in this Privacy Policy, or for as long as you use the Service, unless a longer retention period is required by law. If you wish to request an archive of your data or request its deletion, please contact us at tom@elitegaming.gg. Upon receiving a verified request, we will:

1. Delete or anonymize personally identifiable information.
2. Notify third-party services or affiliates if applicable.

DATA SECURITY

We take reasonable measures (e.g., encryption, security audits) to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no security practice is 100% foolproof; use of the internet always carries inherent risks.

CHILDREN’S PRIVACY

Our Service is not directed toward anyone under the age of 13 (or the minimum age of digital consent in their country). We do not knowingly collect personal information from children under this age. If you believe your child under the relevant age has provided personal data, please contact us at tom@elitegaming.gg, and we will promptly delete that information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. We will inform you of major changes through prominent notices (e.g., announcements on our Discord server or website). Your continued use of the Service after changes become effective indicates your acceptance of the revised Policy.

If you have questions, concerns, or requests about this Privacy Policy, please email us at tom@elitegaming.gg.

Last Updated: 6 February 2025